Hudson Energy Early Termination Penalty a Sad Welcome

Hudson Energy Sales No Longer Welcoming and Friendly, Just a Dial Tone for This Customer

Peggy, had spoken with Hudson Energy sales and was assured that she could cancel at anytime without penalty but this was far from how she experienced it.

Peggy wrote her review about Hudson Energy located at 105 Decker Ct in Irving, Texas. She was sold a natural gas energy contract for her business.

Imagine being told as a matter of fact that you could end the natural gas contract without a fee and then getting a bill for a cancellation penalty totaling, $2,268.48!

That large amount sounds like this was a business account. Businesses do not have as many customer protections as residential accounts so it is important to closely read the contract details.

I am not sure where Peggy was at the time but it sounds like she was caught at a store, home or business by an energy salesman with an iPad.

Sales Telling You One Thing and Energy Contract Saying Something Else

It’s pretty bold to just straight say something so contrastingly different than the energy contract but it happens.

Sales people often gloss over things and highlight the benefits so if that is the case it is important to know what’s in the actual energy agreement before signing it.

Business owners are busy and often don’t spend the time needed to do this. Energy consultants take that burden away by doing this type of due diligence.

Peggy did not say if she paid the energy bill but she very likely did. It is important to know in situations like this the Public Utility Commission for your area can help a great deal.

The Public Utility Commission offers consumer protections but it is not the same for businesses. It is important that a business use an energy consulting company to work out these details so you avoid situations like this.

I have seen several hundred cases involving outright energy sales frauds go in favor of the energy consumer. Unfortunately, not for business owners but just for the residential end user. As a business you have to be careful and pay attention to the details.

Contacting the Attorney General in your state can do wonders for businesses. Considering how many businesses I’ve seen helped by the Attorney General it is definitely worth a shot at filing a complaint.

Public Utility Commissions Are Pretty Helpful in These Cases

I have also seen energy price fraud cases that were clearly not fraud at all but customer confusion still settled in favor of the energy consumer.

In Peggy’s case she was a business owner and so the Public Utility Commission would not be able to help her. Residential accounts can bring the same type of issue up to the Public Utility Commission and see a favorable resolution.

The reality is that customers often have a lot of recourse if you enlist the help of your Public Utility Commission and even the state Attorney General.

It could be that Hudson Energy just had a bad sales person in their employment at the time or it’s more systemic than that. There is also the likely scenario that customer confusion played a part. Peggy thinks she was told she could cancel at anytime. It’s possible she misinterpreted something an Peggy is to blame.

The review sounds authentic on its face and it’s hard to imagine she would go through the effort to leave a review like this if it didn’t play out something like how she said.

One thing that favors Hudson Energy is a lack of additional negative reviews. Usually there will be many of the same complaint listed if the Energy company is consistently using a fraudulent sales practice.

Consistent Negative Review Shows Pattern

There are some energy company reviews that have 30 or more negative reviews showing a consistent pattern of behavior.

Seeing this one bad review for Hudson Energy is a good indication they normally provide truthful information to their prospective customers.

One thing is for certain though, $2268 is more money than most have available to just throw away because of a lie.

Just like Peggy, I would be upset and actually a step further. I would be so angry to get charged a few thousand dollars and have the sales person avoidant in talking with me.

Breakdown on What Happened to Sign up On Bad Energy Contract

If frau occurred in Peggy’s situation this type of customer fraud would feel like I was financially taken advantage of with a sales pitch that focused on saving me money. It really seems too easy for this type of thing to happen.

The basic Summary of what Peggy says happened when sold commercial energy

• They sold her on a natural gas energy product that was too expensive (I’m assuming this to be the most probable reason why she cancelled the contract).
• Falsely sold energy product was recognized as such.
• She cancels the energy contract as they said she could do without penalty.
• She is welcomed in and figuratively kicked out the door by Hudson Energy with a $2,268 natural gas bill.